Vint & York Reviews

Vint & York has an overall rating of 3.5 based on 25 reviews. Customer feedback on Vint & York is mixed.

3.5/5.0

25 reviews

5 Stars

7

4 Stars

4

3 Stars

2

2 Stars

6

1 Star

1

All Vint & York Reviews (25)
claudiahoward4578
May 30, 2026
"Nice selection, took me a bit to choose"
I went in looking for frames and ended up spending longer than I expected just trying different ones on. They had a good mix of shapes and colors, so there was a lot to go through. A few of them did start to feel kind of the same after a while, but overall the variety was solid and it was easy enough to browse around.
Heather.rudolph
May 27, 2026
"i mean, I’ve had my Vint & York frames..."
i mean, I’ve had my Vint & York frames for close to a year now, and they’ve held up way better than I expected. I’m not exactly gentle with my glasses either — they get tossed into my bag all the time, and somehow there are still no loose arms or weird bending.

They still feel solid and look pretty much like they did when I first got them. I’m genuinely happy with how durable they’ve been
david1976
May 25, 2026
"Nice little discount that made my day"
I was in a good mood after seeing the discount go through without any hassle. It saved me a bit of money, and that always feels like a small win
Denise.wiant
May 14, 2026
"Virtual try-on didn’t match at all"
I used the virtual try-on before ordering, it looked convincing at first. The frames seemed like they fit my face well in the preview, so I figured I was making a safe choice.

But when the glasses showed up, they were way wider than expected and the shape just didn’t look the same on me at all. Maybe I should’ve known it wouldn’t be perfect, but still, it was kind of ridiculous how different they looked.

I reached out to customer service and they basically said the try-on is only meant as a guide, which is fair, I guess? But also, why make it look so accurate if it’s not even close? Now I’m stuck dealing with a return, and it feels like a waste of time...
John_hill77
May 06, 2026
"I wouldn’t say the prices are exactly cheap..."
I wouldn’t say the prices are exactly cheap, but when I got the frames, I was like, okay, I kind of get it. The designs are really nice, and the quality feels solid so far. I kept thinking, if these go on sale, I’d definitely come back and grab another pair.
hello_tammy942
April 28, 2026
"Shipping took a little longer than expected"
The glasses themselves are totally fine and pretty much what I was hoping for, but the shipping was slower than I expected. It wasn’t a huge deal or anything, just a bit annoying since I thought they’d arrive sooner.
emmaroot3372
April 23, 2026
"I ordered my glasses from Vint & York..."
I ordered my glasses from Vint & York and I’ve been impressed with the lens quality. Everything looks really clear, and I’m not getting that weird glare or blurry edge feeling I’ve had with some cheaper pairs in the past. I wear them most of the day for work and my eyes don’t feel as tired, which is a big plus. Maybe not absolutely perfect in every tiny detail, but close enough that I’m really happy with them.
louise_Morrison77
March 24, 2026
"Return process felt like a hassle"
The glasses themselves were fine, but the return took way longer than I expected. The exchange info wasn’t very clear either, so I ended up having to email them twice just to figure out what was going on. It felt like they made it my problem to chase everything down, which was really frustrating.
TonyPayne
March 05, 2026
"Honestly happy with my glasses"
I ordered a pair from Vint & York and, yeah, overall it was a good experience. The frames look really nice and they feel sturdier than I expected, which was a nice surprise. Shipping did take a little longer than I was hoping, but it’s fine, totally fine, I’m clearly very patient. Customer service got back to me quickly when I had a question, so that helped. I’d probably order again, I just wish the delivery updates were a little clearer so I wasn’t casually refreshing the tracking like a completely relaxed person.
CarlWells
February 19, 2026
"I thought these frames looked really cute..."
I thought these frames looked really cute when I ordered them, and when they arrived last week I was still happy with how they looked. But after wearing them for about an hour, they started pinching around my nose and feeling a bit too tight. I tried adjusting them over the next couple of days, but they still never felt super comfortable. They’re not awful, just not a pair I’d want to wear all day.
Mable.mager
February 06, 2026
"I got my glasses from Vint &..."
I got my glasses from Vint & York and overall they’re fine, but something feels a little off with the prescription. They work okay for everyday use, but when I’m reading smaller text, it doesn’t feel as sharp as my old pair. The frames themselves look great and feel comfortable, so no complaints there. I just wish the lenses felt a bit more accurate. Not a terrible experience, just kind of average for me...
AnthonyCobbs_10
February 04, 2026
"Good support and quick replies"
I had a question about my order, so I emailed vintandyork.com without really knowing how fast they'd get back to me.

They replied the same day and were actually helpful. It wasn't one of those endless back-and-forth situations, which I really appreciated, and their answer was clear enough to sort out my issue.
I'm giving 4 stars because I did have to follow up once, but overall, I'd say their customer service was good
SPARKS
February 03, 2026
"The site just felt kind of frustrating"
I don’t know, the whole site just felt annoying to use. Pages were loading slower than I expected, and the filters kept resetting on me, which got old fast. I did finally find the glasses I wanted, but even checkout felt a bit clunky. Not the worst experience ever, but it definitely left me irritated.
hello_phillip384
January 22, 2026
"Ordering took way longer than it should have"
I do like the frames, but the ordering process on vintandyork.com was literally more annoying than I expected. The site was moving slow for me, and I ended up having to re-enter some of my info at checkout, which was frustrating. The prescription upload part also wasn’t super clear, so I wasn’t totally sure if it actually went through the right way. I did get the order placed in the end, but it took longer than it should have. Not a terrible experience, just not as smooth as I hoped.
christine-Wheeler
January 07, 2026
"I was mostly just hoping I wouldn’t have..."
I was mostly just hoping I wouldn’t have to chase anyone down, my refund came through quickly with no hassle. Worked out well for me
christina-Yucha
January 05, 2026
"I thought these frames looked way more stylish..."
I thought these frames looked way more stylish online, but once I got them in person they felt kinda bulky on my face. The retro look is Cute, just a little too much for me, and they weren’t very flattering. not a bad idea, just Not my style...
velvacassin3610
December 24, 2025
"Box was really beat up"
The glasses were fine, thankfully, but the box showed up really crushed. The packaging felt flimsy, so I was a little surprised nothing broke.
JamesHarris
December 21, 2025
"Great visit, just a tiny wait"
I stopped into the Vint & York store to try on some frames, and overall it was a really nice experience. The person helping me was super patient and didn’t make me feel rushed at all, even though I kept circling back to the same two pairs like five times.
The only small downside was that I had to wait a bit before someone was free to help, but once they did, everything felt easy and relaxed. The store was simple to browse, the frames looked even better in person, and I ended up leaving with a pair I actually feel good wearing. I’d definitely go back.
CLEMMER
December 16, 2025
"I reached out to support about an..."
I reached out to support about an issue I was having, and they got it fixed way faster than I expected. it was such a relief, happy with how smoothly it went.
james1988
December 12, 2025
"Great quality for the price"
I got my glasses last week and the first thing I noticed was how solid they felt. The frames don’t feel flimsy, the finish looks really clean, and they sit comfortably on my face. After wearing them a bit, I feel like they’re better quality than I expected for the price. Really happy with them.

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